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Customer Care:
1300 788 970

My Account

We are currently upgrading our People Energy IT infrastructure to meet the changes to reforms in the Victoria energy market.

As part of these upgrades the customer portal myAccount, will be temporarily unavailable. We are working to have this rectified as we know many of our customers enjoy the convenience of our myAccount portal and its features.

This is a temporary problem and we will back up and running with new and improved features very shortly.

We apologise for any inconvenience this may cause and If you require assistance with changes to your account, moving house or accessing past bills please contact our customer care team on 1300 788 970 from 8:00 AM to 6:00 PM Monday to Friday. Alternatively you can email us at